Cutting IT overhead by 42% while improving uptime
A multi-location healthcare provider was struggling with aging infrastructure, frequent outages, and an in-house IT team stretched too thin. We took over full IT management, modernized their server environment, and implemented proactive monitoring — reducing downtime by 87% and cutting annual IT spend by over $180,000.
The challenge
Frequent system outages were disrupting patient care and staff productivity. The internal IT team lacked the bandwidth to address root causes while keeping day-to-day operations running.
Our solution
iHive Tech assumed full managed IT responsibility, migrated on-premise servers to a hybrid cloud environment, deployed 24/7 monitoring, and established a dedicated helpdesk for staff.
Results
iHive Tech didn't just fix our IT problems — they transformed how we think about technology. Our staff can focus on patients, not system crashes.
— Director of Operations, Regional Healthcare Group